New: Cloud Myths Debunked Series

Posted On: June 27, 2017

This month, we launched a series of four short articles on debunking Cloud myths for credit unions. We've found that there is so much misinformation surrounding the Cloud, and we wanted to bring you the facts in a simply format which you don't need a great deal of IT knowledge to understand.

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Spotlight On Our New Employee: Kristen Tatlock

Posted On: June 26, 2017

You might recall that last month we announced the launch of CU Works Compliance, and that the four ladies at COMPASS 4 CUs joined our team. We'd like to introduce them to you. Up first is Kristen Tatlock, Senior Compliance Manager and national compliance speaker and trainer. Kristen is one of the best in the business - she have over 28 years of credit union compliance experience! Let's learn more about her:

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What Credit Unions Around the World Look Like: Part 2

Posted On: June 26, 2017

Last year, we published an article about what your fellow credit unions look like in other countries. It was such a popular article (perhaps our most popular), that we decided to make a second compilation with more countries!

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Are You Ready For Your Mystery Shop?

Posted On: June 26, 2017

By Trisha Wiggin-Fausnaugh, Operation Manager
Beginning May 1st, CO-OP Shared Branch changed the questions that are asked by shoppers to more accurately gauge how well tellers/MSRs are complying to the rules. The new shop includes 7 questions worth 10 points each and one worth 30 points, for a total possible score of 100 points.

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Spotlight on Accounting: Oscar Dixon

Posted On: May 26, 2017

This month, we are featuring Accountant I Oscar Dixon. He is a vital part of our outsourced accounting service, which continues to be a much needed resource for credit unions. Oscar has had a very exciting few months here at CU Service Network. Let's learn more about him:

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Election Results and Our New Board

Posted On: May 26, 2017

We are thrilled to share our Board election results with you. This year's election was particularly unique because we opened up our board membership to not just credit union CEOs, but any senior level credit union employee, allowing dozens of individuals to run who would not have been able to before. Five individuals ran for four open positions, and the results were announced at our Annual Meeting on May 18th.

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