Accounting Spotlight - Brian Biaesch

Posted On: November 20, 2015
Category: November 2015
giphy Our Accounting Department here at CU Service Network continues to grow! Today we would like to introduce you to Brian Biaesch, Accountant I. Brian juggles a full-time course schedule with working at CU Service Network - he is a pro at time management. Let's learn more: brian "I recently started working in the credit union industry this past April. I am currently an accountant and work on anything and everything ranging from daily balancing processing to monthly reconciliations to corporate balancing. Working with credit unions has been a great experience, and always keeps me on my toes as credit unions do the same processes a little bit differently. This upcoming December I will be graduating from Metropolitan State University of Denver with a Bachelors degree in Accounting. When I first attended college I wasn’t sure of the plan I wanted to take until I took Principles of Accounting. It opened my eyes, and I realized that numbers and spreadsheets would be a passion of mine. Along with spreadsheets, sports have been a passion of mine since I was a kid. Playing sports throughout my life has really taught me that teamwork is one of the best ways to accomplish a task. Being able to communicate effectively and having the skills to collaborate makes a strong team whether it is on the baseball field or the office. I have kept busy these last couple of months working with a wide range of credit unions, finishing up my last semester of college, and also becoming recently engaged, and I wouldn’t change a thing."  ]]>
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The "What keeps you up at night?" Road Tour Kicks Off

Posted On: November 20, 2015
Category: November 2015
static_banner On Tuesday, November 17, we launched our "What keeps you up at night?" Road Tour with CO-OP - first stop being in Denver, CO. It has been quite a while since CU Service Network has done any kind of road tour, so this is exciting for us to travel and discuss many important things happening in the credit union sphere. The tour will encompass five cities in five states, and the agenda will focus on transformation and collaboration within the credit union community. CU Service Network President/CEO Doug Burke commented on the goal of the tour: “We want to stimulate a collaborative environment where credit union professionals can share thoughts, concerns and ideas on how to meet the needs of the credit union and their members in a super charged competitive atmosphere.â€? As part of our road tour, we are launching a "what keeps you up at night?" campaign for credit unions to share ideas, collaborate and help each other find solutions to issues and inspiration. Take a look at how it is progressing here, and add your thoughts: share CO-OP CSO Sarah Canepa-Bang and COO Craig Beach will be guest speakers at the town hall meetings, with tour dates of: November 17th, 2015: Denver, CO  - Denver Community CU November 18th, 2015: Omaha, NE - Mutual First FCU November 19th, 2015: Des Moines, IA - Country Inn & Suites Break for the Holidays December 1st, 2015: Boise, ID - CapEd FCU December 2nd, 2015: Albuquerque, NM - Nusenda CU landing page  ]]>
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Horizons North CU Wins 2015 Business Longevity Award

Posted On: November 20, 2015
Category: November 2015
HNCU Horizons North CU won quite an award this autumn - The City of Northglenn, CO, Business Longevity Award. Horizons North is a great example of using PR and community service in a credit union's marketing mix, and how it pays off with exposure and publicity. The City highlighted HNCU’s work with the Adams 12 Five Star Schools District including their annual student art show, monthly Bright Horizons Award, and Totes of Hope involvement. Within the community HNCU’s involvement with events like Safe Street Halloween and Pirate Fest were also mentioned and they were thanked for assisting with various City of Northglenn events over the years. Brad Harvey, CEO of HNCU, commented “Horizons North Credit Union has been in existence for 55 years and all of it has been in the City of Northglenn. The city has been a wonderful partner, and we’ve been honored to serve the City, the employees and citizens. We also owe great appreciation to our fantastic staff, who have given outstanding service to our members over the years! â€? [caption id="attachment_2775" align="alignnone" width="540"]The Horizons North CU team The Horizons North CU team[/caption]   Check out this video that features Horizons North and their accomplishments:  ]]>
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Our New CU: Cottonwood Community FCU

Posted On: November 20, 2015
Category: November 2015
NEW By Trisha Wiggin-Fausnaugh, Project Manager On a beautiful October day, I drove into the little prairie town of Cottonwood in the panhandle of Idaho, population about 900. I was there to meet with the folks at Cottonwood Community Credit Union, our newest shared branching participant. Cottonwood Community has been serving more than 4,700 members in their three branches in Cottonwood, Nez Perce and Craigmont, Idaho. I worked with tellers from all three branches during their shared branching audits and all of them were excited to be able to help new members. But the main reason the credit union is participating in shared branching is to add convenience for their own members. As Greg Sonnen, CEO explained, “Shared branching is one way we can return a significant value to our members, which is a primary goal the board of directors has established.  We hope this provides additional convenience to our members and essentially adds thousands of branches where members can conduct routine business.  It also bolsters our ability to maintain member service in the event of potential disasters or even just some inconvenient power outages.  We also hope to retain all or most of members, especially the younger members, who may move out of the area.  Shared branching keeps their accounts accessible through the network.â€? [caption id="attachment_2820" align="alignleft" width="489"]Cottonwood Halloween Cottonwood Community CU decorated for Halloween[/caption]   It was such a pleasure to meet with Greg and his staff, especially Clinton Holthaus, Tara Ross, Cassandra Coppernoll, and Katy Kuther, who worked on the project with me, and all the tellers who worked with me on the audit. [caption id="attachment_2814" align="alignleft" width="483"]Kathy Kuther Cottonwood Katy Kuther, Head Teller at the Cottonwood branch of Cottonwood Community FCU flashes her friendly smile. She and the rest of the staff at Cottonwood Community are well-prepared to help any of your members who live or visit the area.[/caption]   If you’re ever in Cottonwood, Idaho be sure to check out Dog Bark Park Inn. It’s the only place in the world where you can spend the night inside a giant beagle. The gift shop is delightful and Dennis is a font of fascinating stories. For more information, check out their website: http://www.dogbarkparkinn.com/  ]]>
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Christmas Club: With Love from Twitter

Posted On: November 20, 2015
Category: November 2015
giphy Ah Twitter. A source of endless insight into the everyday consumer's mind. What would we do without you? With the holidays fast approaching, we've complied a list of lovely (and some hilarious) tweets about Christmas Clubs.  Enjoy and take a moment to appreciate the strangeness that is social media.   This person who has some serious decisions to make:   This person who is setting her 2016 New Year's Resolution:   This person who knows how to do Savings 101:   This person who is counting down the seconds till payout:   This young lady who feels like an adult today:   This person who is kind of in the red:   This person who is feelin' good about it all:   This person who is looking for a foster family:   This person who is has her mind on more important things than the Christmas tree:   This person who is in for a sweet surprise: ]]>
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And Our Other New CU: Cannon FCU

Posted On: November 20, 2015
Category: November 2015
NEW2 By Trisha Wiggin-Fausnaugh, Project Manager On the high plains of New Mexico, only about 15 miles from the Texas panhandle, lies the city of Clovis, home of Cannon Air Force Base and Cannon FCU, one of our newest shared branching participants. While Cannon has multiple FOMs and over 11,000 members, many of their members who join the credit union come from Cannon AFB, home of the 27th Special Operations Group. The same group also works out of Eglin AFB in Florida, and as a result, many members eventually are stationed there. Having shared branching makes it easier for those members to access their accounts at Cannon FCU. In fact, several of the members who were stationed at Eglin used shared branching there the very first day Cannon was live. I had the pleasure of visiting Cannon FCU in early November to do their shared branching audit. My first stop was the main branch at 4205 North Prince on the north end of town, where I was greeted by Jan Finch Operations Manager. Jan had been my main contact through the implementation process and it was great to finally meet her in person. I also had a chance to spend time with CEO Jim Fillman and VP of Support Services Heather Fowler. [caption id="attachment_2865" align="alignleft" width="430"]Cannon Car Cannon FCU's company car![/caption]   The tellers at the main branch were clearly ready to take care of guest members. I worked mostly with Ashley but the other tellers were game to practice transactions as well. [caption id="attachment_2864" align="alignleft" width="300"]Cannon FCU Tellers Isaiah, Jessica, Magaly and Ashley in front of the credit union’s traditional-looking vault. The patriotic themed branch also boasts an incredible antique flag, on loan from a member.[/caption]   That afternoon, Jan and I visited the credit union’s other branch; this one on the Air Force base. This branch does have restricted access, but it will be perfect for any of your members who are stationed there. This audit went just as well. Sarah, Veronica and Laura were well prepared for my visit. I had a very nice time in Clovis meeting with the Cannon FCU team. Thanks to all of you for making me so welcome! A side note: Jim, Jan and I had lunch at Leal’s Mexican Food Restaurant. The food was so delicious I went back there for dinner that night. If you’re ever in the area, you might want to try it!]]>
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