Research Survey Coming Your Way

Posted On: March 25, 2016
Category: March 2016
survey Your credit union has been invited to participate in an extensive research endeavor on Shared Services. We have created a survey through Kordeleski Consulting to define the “back office� of the future.  Kirk Kordeleski has national recognition in growing and mentoring credit unions and was instrumental in creating S3 (a CUSO for three $1B+ credit unions). We will be reaching out to your credit union to capture your opinion and shape our research. We are sending out this survey tomorrow, March 30th.  It will be asking few, but key questions. We appreciate your progressive mindset and willingness to help us push the credit union movement forward!]]>
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Fraud - The New F Word

Posted On: March 25, 2016
Category: March 2016
FRAUD We have a new campaign over at CU Collaborative Community. One that couldn't be more relevant - Fraud. It is everywhere. Did you know, as of March 24, there are 4,082 articles on fraud in CUTimes? There are 3,580 on CU Journal. 504 on CUToday (granted, the site is only a few years old.) Fraud exists in many forms: IT breaches, member accounts, employees, scammers...the list goes on. Please share with your fellow credit unions  - what are you doing to fight fraud at your own credit union?    ]]>
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Our Partner Wins Channel Partners 360 Award

Posted On: March 25, 2016
Category: March 2016
360 We are excited to announce that Platte River Networks has won the 2016 Channel Partners 360 Award. Who is Platte River Networks? They are our partner in Outsourced IT Solutions for credit unions. They help credit unions of all sizes with anything from specific projects, like conversions or security, to fully outsourced IT services. We even use them to fully outsource our own IT at CU Service Network! Platte people What is the Channel Partners 360 Award? "What started as a simple idea to reward partners of all sizes for creating business value for their customers through telecom, IT and cloud solutions has grown into one of the most sought-after awards in the industry: Channel Partners 360°. Channel Partners 360° is just for partners – agents, VARs, dealers, systems integrators, MSPs, solutions providers and consultants – that have a well-rounded portfolio and a proven track record of providing holistic technology solutions."   Take a look at the press release below:   Channel Partners 360 logo PLatte River Logo vector CMYK 300dpi   Platte River Networks Wins the 2016 Channel Partners 360 Award Second Straight Year Platte River Networks Honored as Elite Top 10 Partner in North America Denver, CO (PRWEB) March 17, 2016 -- Channel Partners magazine, a resource for channel companies offering IT and telecom services, is pleased to announce that Platte River Networks has been selected as a winner of the 2016 Channel partners 360 Business Value Awards. Twenty five winners were honored during an awards ceremony yesterday evening, March 16, at the Spring 2016 Channel Partners Conference & Expo in Las Vegas. Ten of this year’s winners, including Platte River Networks, were further recognized as Elite Top 10 Partners. “We love this award because it focuses on our commitment and dedication to our customers rather than growth,size or sales,â€? stated Brent Allshouse, partner and CFO of Platte River Networks. “Our goal is to simplify technology for our customers by delivering specific, efficient and economical IT and telecom solutions.â€? Channel Partner editors evaluated and scored companies based on how they are addressing the convergence of IT and telecom services and how they are creating business value for their customers. This marks the third year in a row that Platte River Networks has won the Channel Partners 360 Award and second straight year as an Elite Top 10 winner. “The response to the third year of the Channel Partners 360 awards was overwhelmingly positive,â€? said Art Wittmann, content director of Channel partners. “Unlike other programs that honor size and sales, this program recognizes the business value that partners are providing to their customers from holistic systems and services.â€? For the past 13 years, Platte River Networks has provided complete IT and telecom managed services to companies of all sizes from small to enterprise across the entire USA within every industry. Platte River Networks has made a name for themselves when they introduced Intuition in 2007, a proactive monitoring and maintenance suite bundled within the Cloud capable of handling their clients’ entire IT infrastructure. Intuition provides 24×7 remote and onsite management of network environments including monitoring, help desk and procurement.   We are proud of our partners. Keep up the great work!  ]]>
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Tiny Credit Union with A Big Vision

Posted On: March 25, 2016
Category: March 2016
tiny It seems like every day we hear about another merger. Small, local, rural, or remote credit unions getting acquired by the big guys. It's nice for once to hear a story about a small credit union that is thriving - The Florist Credit Union, in Roswell, NM. They may be tiny, but that have a big vision. This month, NACUSO highlighted President/CEO Kenn Bell and what it means to work for a small credit union. Take a look below at a sample of the article: ******* NACUSO NACUSO Spotlight on Kenn Bell, President/CEO of The Florist FCU In September of last year we featured an $8 million dollar credit union serving 900 florists out of a house in Roswell, New Mexico. The title of the piece was “Merger Should be The Last Resort – Collaboration is Key.â€? This month we sat down with Kenn Bell, President/CEO of The Florist Federal Credit Union to hear his story of how the CUSO model is so vital to his success. We are excited to debut the Partner Connection Sessions at the 2016 NACUSO Network Conference for stories like Kenn’s. these sessions are the 6th cooperative principle in action: Cooperation among cooperatives. Our goal is to bring like-minded people together in the spirit of collaboration and innovation to help credit unions to not only survive,  but to thrive. We hope you’ll join us. Now here’s Kenn’s amazing story. Read the full article here. ******** The Florist Logo We contacted Kenn to see if he would share a story with us about what it means to be a small credit union: not just supporting your members, but your staff, too. "We don’t always tell the full story of everything we do, but since you did hear about it, I am encouraged to tell it. Service isn’t just about our members and volunteers.  Service here is about our staff as well.  Lilly is now almost 3 years old.  She was born in May 2013.  She was seriously underweight, and needed her mother 24/7.  Mom is our member services rep, but of course, she is much more valuable to us than that.  And of course, not working at all was not an option for her.  Rene needed a job, and we needed Rene. So, although we are limited in space, I agreed that Lilly could become our office baby.  Every day, Rene brought little Lilly to work, made sure she was fed, and we all kept on eye on her.  I love kids, so having an extra grandchild wasn’t such a stretch.  Of course it did present some unusual situations.  Rene often had to answer the phone at the very moment Lilly would cry.  Luckily, we only had one member that complained, and unfortunately, she is no longer with us.  Lilly spent her first 12 month of life with her credit union family.  She is now a most amazing young 2.5 year old.  I don’t get to see her much these days, but she remembers me and comes to sit on my lap when she visits." 20131107_110605 20130829_123132  ]]>
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