Spotlight on Accounting: Michele Criscione

Posted On: April 24, 2017
Category: April 2017

Our accounting department continues to grow! Can you believe we have nine employees in our Outsourced Accounting department now? That is more employees than we had in the whole company just three years ago. Our newest addition to the accounting team is Michele Criscione. Let's learn more about her.  

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See the SB Express Machine in Person at Our CU Symposium

Posted On: April 24, 2017
Category: April 2017

Interested in seeing one of the new Shared Branch Express machines in person? CO-OP SB is flying one out to our Symposium and Annual Meeting on May 18th. Seeing the machine in action would be great for individuals in shared branching operations at their credit union. A representative from Source Technologies, CO-OP's partner in manufacturing the machines, will be onsite demoing the product.

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Survey: How Tellers Feel about Credit Unions and Members

Posted On: April 24, 2017
Category: April 2017


In March of 2017, our Operations Manager Trisha Wiggin-Fausnaugh conducted a multiple shared branching webinar trainings for tellers. With over 300 attendees, we took the opportunity to survey them about the credit union industry. We also left an open comment field so they could share their ideas on making members happier with their credit union experience, since after all, they are frontline employees. The results were intriguing and surprising, and we were so glad we had the chance to survey this often-forgotten, critical touch point of member experience.

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CUES Article: How CUSOs Help HR

Posted On: April 24, 2017
Category: April 2017


We are delighted to share that CUES featured our credit union outsourced HR product, CU Works HR, in a recent article. President/CEO and mastermind behind our outsourced product line, Doug Burke, was interviewed by the CUES CU Management Division. A major theme was digging into the cost-savings aspect of our outsourced HR product, which can save credit unions tens of thousands of dollars. See the full CUES article below:

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