What Millennials Care About at the Place They Bank

Posted On: September 19, 2018

the more you know millennialsHello, my name is Alicia, and I am a Millennial. I’ve been a Millennial for 31 years. I recently asked Millennials via Facebook to participate in a survey titled “What is most important to you at the place you bank?”, and I’d like to discuss the results with you, as well as my general opinion on what the heck Millennials want in the first place.

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Reg Burden is Cut, But Will You See Benefits?

Posted On: September 19, 2018

credit union reg reliefRecently, CUToday interviewed our very own VP of Compliance Gaye DeCesare in an article about Reg Relief S.2155. Gaye, who is also head of our outsourced compliance service CU Works Compliance, has been in the credit union compliance arena for more than 25 years, had some serious opinions about the matter: how the  benefits have been inflated, and how confusion around the changes cause more harm than good (hint: don't do anything sudden!)

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When Do Employees Have to Be Paid for a 'Break'?

Posted On: September 19, 2018

when do staff need breaksToday we are featuring an article from our Outsourced HR Assistance partner OnePoint HRO. They always have a wealth of info to provide on a variety of HR topics, from turnover to raises. This article dives into the murky topic of "breaks," and the legality behind them.

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Congrats to Our Survey Winner!

Posted On: September 19, 2018

survey winnerLast month, we asked our blog readers to participate in a survey about what you think members want, and what you need to help them better. We wanted to announce the winner of our $250 gift card and thank everyone for participating!

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Top 10 Takeaways from the 2018 BSA Coalition Meeting

Posted On: August 24, 2018

BSA Coaltion takeawaysOur compliance team (of CU Works Compliance) was kind enough to put together this article for our blog readership after attending the 2018 BSA Coaltion meeting last June. Part of our outsourced compliance service are monthly newsletter updates, where our compliance team analyzes new information and summarizes what is going on in the compliance world - so you don't have to!

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Survey: What Do You Need to Better Help Your Members?

Posted On: August 24, 2018

credit union survey
We all know that the credit union movement was founded on the philosophy of People Helping People. Over 100 years have passed since the first credit union opened in the United States, and millions of Americans – many who traditionally were underserved – have benefitted from this philosophy.

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Your Credit Union Culture: Survey Results

Posted On: August 23, 2018

credit union culture survey
Back in July, we asked our loyal blog readers to take our survey on their credit union's culture. We were curious to know where credit unions stood on various company-culture issues, like tattoos and piercings. The results are in, and I've compiled them into this handy infographic.

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Case Study: Outsourced Accounting & Fitzsimons CU

Posted On: August 23, 2018

outsourced accounting credit union case studyOn August 16, we published a case study on Denver-based Fitzsimons Credit Union and the benefits they have received from outsourcing to us. Overall, outsourcing some of their accounting processes has increased efficiency within the department (in some areas reducing time by 85%)! A huge thank you to the team at Fitzsimons CU, especially David Erickson, VP of Finance, for allowing us to shed light on the benefits this service can provide.

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Takeaways From The CO-OP Road Show

Posted On: July 27, 2018

CO-OP RoadshowBy Daniel Burk, SVP Business & Product Development

Recently, CO-OP Financial Services conducted a roadshow in Boulder, Colorado.  CU Service Network attended and participated in this transformational event. I wrote down three takeaways from this information-packed seminar.

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Get Started On Your Strategic Planning

Posted On: July 27, 2018

Strategic planning seasonBy Guest Writer Kathy Darwin, Credit Union Strategic Planner

The outside temperature reminds us it is still summer; however, it is time to plan your 2018-19 Strategic Planning Workshop.  No, you cannot skip it this year or wait until September to get started.  Here are a few reminders and tips to help you get started:

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Casting Call! Be In Our Brand Story Video

Posted On: July 27, 2018

We are in the process of creating our 2018 brand story video and need your help! Would you be interested in being featured in our video? We are asking credit unions for a  simple 5 to 20 second clip answering the question:

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I Have No Idea What A Credit Union Is

Posted On: July 27, 2018

By Alicia Disantis, Marketing Program Manager

A few months ago, I posted a survey on my personal Facebook page, asking, “If you use a bank instead of a credit union, can you tell me why?” It was asked simply, no persuasive narrative or follow up questions.

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