Announcing Our New IT Service + and How to Do More with Less (Pt 2)

Posted On: September 19, 2019

lewan cu service network partnershipIn our last newsletter, we announced our partnership with Lewan Technology, part of our relaunched CU Works Technology Service. This month, our interview dives into the “less is more” component that seems to drive all credit unions these days. How can we deliver affordable strategic level services to credit unions, like assisting them with road mapping and consulting?

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Join Us: 6 Myths About the State of Your Compliance

Posted On: September 19, 2019

compliance eventJoin us for our autumn CU Service Network University Event on October 16th - an event unlike any other! We are presenting on 6 Myths about the State of Your Compliance, a must-attend session for compliance-minded executives and strategic compliance officers.

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New Compliance Officer? Check Out Our Latest Whitepaper

Posted On: September 19, 2019

new compliance officerFresh off the press is our newest whitepaper, focusing on tips for new compliance officers, and those looking for a refresher. You may have seen our other publications in our University, which is chock-full of helpful resources for a wide variety of credit union roles and responsibilities. For this paper, we wanted to help out the newbies, because we've been seeing an influx of credit union folks promoted and hired as compliance officers. 

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Announcing Our New IT Service! + An Interview with the CTO

Posted On: August 22, 2019

cu works techToday we have exciting news: we’ve partnered with Lewan Technology and Xerox as part of our relaunched CU Works Technology service! We can hardly wait to share our new services with the credit union industry, because we truly feel this IT offering is precisely what credit unions have been requesting for a long time.

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Free Shared Branch Training for Your Staff

Posted On: August 22, 2019

shared branch trainingBy Trisha Wiggin-Fausnaugh, Operations Manager
Free online shared branch training is available to all credit unions who participate in Shared Branching through CU Service Network. All the courses have been updated to reflect the CO-OP Operating Rules and Regulations that go into effect on September 1, 2019.

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12 Tips for Better (and Less Stressful) Hiring and Recruitment

Posted On: August 22, 2019

hiringUnemployment is quite low right now, especially in Denver, CO, where our headquarters are located.  Credit unions are feeling the brunt of a job seeker market all across the U.S., as recruiting and hiring takes up a substantial amount of resources. A 2017 survey from DHI Group’s Hiring Indicators  found it takes an average of 45 days to fill a position in financial services. 

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A Personal Interview with Scott Ferndelli, CEO of Arapahoe CU

Posted On: July 25, 2019

juicy stuffHello and welcome to our July edition of The Juicy Stuff: An Interview Series with Our Board Members. Each month throughout 2019, I will be interviewing one of our board members and publishing it to our blog, right here. The interview is a mix of strategic questions as well as surprise questions to keep things entertaining.

This month, I interviewed Mr. Scott Ferndelli, CEO of $141M Arapahoe Credit Union in Littleton, CO. Scott has been in the credit union movement for over 25 years and has been on our board since 2017.

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Is Automation Slowing Down Your Accounting Department?

Posted On: July 25, 2019

AutomationBy Nikki Kuepper, Accounting Supervisor
Nowadays, everyone under the sun is pushing to automate their back-office processes. Before rushing headlong into the world of automation, stop and evaluate whether it is the most efficient means for managing your processes, especially when it comes to accounting. But automation is always superior to manual processing, right? Not always. Let's dive into examples showing how accounting automation can actually slow your department down considerably, and ways you can prevent your automation from causing issues. 

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Infographic: How Credit Unions Feel About Data Analytics

Posted On: July 25, 2019

data analyticsWe are excited to share our newest infographic with our blog readership, which illustrates the findings from a comprehensive survey we conducted on data analytics. As you will see below, the survey results reveal trends, timelines and priorities unique to the credit union industry, one where this looming endeavor is top-of-mind.

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What I Learned at the AXFI Conference

Posted On: June 20, 2019

AXFIBy Doug Burke, President/CEO of CU Service Network
I attended the AXFI credit union data analytics conference this month and continue to be amazed at how fast the financial world is moving these days. It’s moving so fast, at times, it’s down right scary, but at the same time there is opportunity. Here are a few highlights from some of the speakers and sessions:

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6 Long-Standing Compliance Issues You'll Want to Revisit (New Whitepaper!)

Posted On: June 20, 2019

compliance refresher whitepaperAfter months of preparation, writing, and research, our new compliance whitepaper is now available! Our most in-depth whitepaper to date, "6 Long-standing Compliance Issues You May Want to Revisit" is a must read for anyone who touches compliance at his/her credit union. The whitepaper addresses six compliance issues credit unions may not have given thought to in a while - and discusses why you should pay attention to them today, including:

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Meet Our Newest Employee: Jamin Carlisle

Posted On: June 20, 2019

Jamin CarlisleWe are excited to introduce our newest employee and member of our compliance team, Jamin Carlisle. Jamin is now part of our East Coast compliance office in Woodbridge, VA, in the D.C. area. Our outsourced compliance service continues to grow, and with credit union clients from coast to coast, we needed an additional compliance officer!

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