A Personal Interview with Board Chair Mike Williams, CEO of Colorado CU

Posted On: January 24, 2019

juicy stuffHello and welcome to our first edition of The Juicy Stuff: An Interview Series with Our Board Members. Each month throughout 2019, I will be interviewing one of our board members and publishing it to our blog, right here. The interview is a mix of strategic questions as well as surprise questions to keep things entertaining.

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How You Felt About Us in 2018

Posted On: January 24, 2019

cusn client satisfaction survey 2018We would like to share CEO portion of the results of our 2018 Client Satisfaction Survey. As we continue to grow and expand into new areas, receiving feedback on how we are doing is of the utmost importance. Throughout the month of November, we asked credit union CEOs to rate our company and services in areas like value, satisfaction, and the ever-critical NPS score. Read on to see the results.

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Shared Branching Comes to An Unserved Region, Thanks to Reliant FCU

Posted On: January 24, 2019

reliant fcuWe are excited to share that our client Reliant FCU has opened a new shared branch in a previously unserved region. Reliant FCU, who came aboard the shared branch network in the Spring of 2018, recently opened a location in Cody, WY, which previously had no shared branches within hundreds of miles. A shared branch in Cody is certainly a welcome and much needed addition to the shared branch network, as it is a central tourist hub for Yellowstone National Park.

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SAVE THE DATE For Our 2019 Symposium & Annual Meeting

Posted On: January 24, 2019

save the dateJust announced! Circle May 15th, 2019 on your calendar for our 2019 Symposium and Annual meeting! This year's theme is THE FUTURE OF CREDIT UNIONS, and includes presentations from top speakers in the credit union arena.

Frank Diekmann, Founder and Cooperator-in Chief of the wildly popular CUToday will be the event's Keynote Speaker. Additional speakers will be announced in the coming months.

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Happy Holidays from CU Service Network

Posted On: December 21, 2018

holiday bannerCheck out our short holiday video we made for you. We wish you the warmest of season's greetings!

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Message From The President

Posted On: November 27, 2018

By Doug Burke, President/CEO of CU Service Network

It’s that time of year when we give thanks for our family and friends, and before we know it, it’s the Christmas holiday and then "Happy New Year’s." Before we write off the year, we would like to update you on a variety of topics and the successes at CU Service Network.

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What We Are Thankful For This Year

Posted On: November 21, 2018

thankful 2018It has become a tradition for us to get together and write about what we are thankful for here at CU Service Network. 2018 brought many new changes to our company. While 2017 seemed fast-paced, 2018 seemed to fly at an even higher warp speed. It was an eventful and academic year, filled with progressive ideas, deep research, focus groups, and brainstorming.

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Let's Get Some Moxy In Our Brand

Posted On: November 21, 2018

By Special Guest Denise Wymore, Credit Union Marketing Extrodonaire & Membership & Advocacy Development Officer @ NACUSO

Imagine someone puts you on a committee tasked with starting up a brand new hotel chain that is 100% designed to target Millennials. And target them in a way that actually may not appeal to the “rest of us.” We just returned from a vacation to the UK and on the last night I was looking for a reasonably priced hotel near Heathrow.

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You Are Invited: C-Level Compliance Hot Topics

Posted On: November 21, 2018

compliance hot topic seminarDo you work Denver Metro or the front range? Perhaps you'll be passing through the area on December 14th? Then come join us for our final CU Service Network University event of 2018:  Compliance Hot Topics for Credit Union Executives! Last year, our December compliance event sold out, so sign up early to reserve your (and a coworker or two's) spot.

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Look For Our 2018 Client Survey Soon

Posted On: October 26, 2018

survey 2018By Doug Burke, President/CEO of CU Service Network
November is an important time of year for us, as we send out our annual client satisfaction survey. For those of you who are clients of ours, you will be seeing the 2018 survey in your inbox this week.  I said it last year and I will say it again: the client satisfaction survey is one of the most, if not the most critical item we receive all year.

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Why This Start Up CU Chose To Oursource Their Accounting

Posted On: October 26, 2018

outsourced accountingClean Energy FCU, a newly-launched institution based in Boulder, Colorado, has partnered with us to outsouce their accounting function. The credit union, launched in April of 2018, was founded to empower the public to participate in the clean energy movement and they strive to keep their costs down in order to provide members better loan terms. We have been so excited to assist such a motivated, quickly growing credit union.

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Are Your Benefits Competitive Enough?

Posted On: October 26, 2018

COMPETITIVE BENEFITSWith a new year right around the corner, this is the time when many credit unions evaluate their compensation and benefit plan. This month we are featuring an article from our outsourced HR assistance partner One Point HRO, on competitive benefits. In tough employment markets like Denver, where we are located, a robust benefits package can make all the difference when attracting the right candidates. Read on to learn how to evalaute your current offerings.

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