A Personal Interview with Mike Merryman, CEO of Interior FCU

Posted On: March 21, 2019

the juicy stuff
Hello and welcome to our third edition of The Juicy Stuff: An Interview Series with Our Board Members. Each month throughout 2019, I will be interviewing one of our board members and publishing it to our blog, right here. The interview is a mix of strategic questions as well as surprise questions to keep things entertaining.

This month, I interviewed Mr. Mike Merryman, President/CEO of Interior FCU.

read more

Full Agenda Announced! 2019 Symposium + Annual Meeting

Posted On: March 21, 2019

annual meeting speakers

By now, you probably have heard about our 2019 THE FUTURE IS NOW Credit Union Symposium & Annual Meeting. The full agenda was just recently made available and we are excited to be hosting an event that addresses how credit unions can prepare for the future, in hour-long, bite-sized chunks, right here in Denver. Three of the nation's top credit union speakers will be presenting - Frank Diekmann of CUToday, John Ainsworth of CULedger, and John Best of BIG (Best Innovation Group).

read more

Are Credit Unions & Banks Embracing the 2019 Pantone Color of the Year?

Posted On: March 21, 2019

banner_pantone color 2019

Yes…But Only in Certain Regions.

If you thought last year’s Pantone Color of the Year (Ultra Violet)was a tough choice for financial institutions to embrace, then hold onto your hats folks, because this year’s color is coral. Not just any coral, but LIVING coral. Hi everyone, your friendly marketer/designer Alicia here with another annual rendition of analyzing how FIs are interacting with the hottest color of the year - the PANTONE Color of the Year.

read more

A Personal Interview with Todd Marksberry, CEO of Canvas CU

Posted On: February 22, 2019

the juicy stuffHello and welcome to our second edition of The Juicy Stuff: An Interview Series with Our Board Members. Each month throughout 2019, I will be interviewing one of our board members and publishing it to our blog, right here. The interview is a mix of strategic questions as well as surprise questions to keep things entertaining.

This month, I interviewed Mr. Todd Marksberry, President/CEO of Canvas Credit Union.

read more

Learn About Self-Sovereign Identity At Our CU Symposium

Posted On: February 22, 2019

CU LedgerWe are less than 90 days out from our 2019 THE FUTURE OF CREDIT UNIONS Symposium and Annual Meeting, and we are excited to announce that John Ainsworth, President/CEO of CULedger, will be a guest speaker The event will be held on May 15th, 2019 in the Berkeley area of Denver.

read more

Before You Hire Another Compliance Officer, Consider This First

Posted On: February 22, 2019

ComplianceMarji Hughes, COO at California-based Christian Community CU, was kind enough to participate in a compliance case study for us, which we would like to share with you today. Christian Community CU's  VP of Compliance, a 43-year veteran of the credit union, retired in November of 2018 and Marji decided to utilize our outsourced compliance team to reduce operational costs.  Read on to learn why Marji chose to outsource instead of rehire the position.

read more

Social Media Compliance Do's and Don'ts

Posted On: February 22, 2019

social mediaA special thanks to CUNA for producing a podcast on Social Media Compliance Pitfalls, featuring our very own Senior Compliance Manager Kristen Tatlock. Advertising rules have failed to evolve as quickly as technology, and Kristen discusses the do's and don'ts of this murky area of marketing compliance. She addresses common mistakes credit unions make when using social media, how social media risks are evolving, and some social media do’s and don’ts.

read more

A Personal Interview with Board Chair Mike Williams, CEO of Colorado CU

Posted On: January 24, 2019

juicy stuffHello and welcome to our first edition of The Juicy Stuff: An Interview Series with Our Board Members. Each month throughout 2019, I will be interviewing one of our board members and publishing it to our blog, right here. The interview is a mix of strategic questions as well as surprise questions to keep things entertaining.

read more

How You Felt About Us in 2018

Posted On: January 24, 2019

cusn client satisfaction survey 2018We would like to share CEO portion of the results of our 2018 Client Satisfaction Survey. As we continue to grow and expand into new areas, receiving feedback on how we are doing is of the utmost importance. Throughout the month of November, we asked credit union CEOs to rate our company and services in areas like value, satisfaction, and the ever-critical NPS score. Read on to see the results.

read more

Shared Branching Comes to An Unserved Region, Thanks to Reliant FCU

Posted On: January 24, 2019

reliant fcuWe are excited to share that our client Reliant FCU has opened a new shared branch in a previously unserved region. Reliant FCU, who came aboard the shared branch network in the Spring of 2018, recently opened a location in Cody, WY, which previously had no shared branches within hundreds of miles. A shared branch in Cody is certainly a welcome and much needed addition to the shared branch network, as it is a central tourist hub for Yellowstone National Park.

read more

SAVE THE DATE For Our 2019 Symposium & Annual Meeting

Posted On: January 24, 2019

save the dateJust announced! Circle May 15th, 2019 on your calendar for our 2019 Symposium and Annual meeting! This year's theme is THE FUTURE OF CREDIT UNIONS, and includes presentations from top speakers in the credit union arena.

Frank Diekmann, Founder and Cooperator-in Chief of the wildly popular CUToday will be the event's Keynote Speaker. Additional speakers will be announced in the coming months.

read more

Happy Holidays from CU Service Network

Posted On: December 21, 2018

holiday bannerCheck out our short holiday video we made for you. We wish you the warmest of season's greetings!

read more

You will be directed outside the cusn.com website.
Would you like to continue?