By Trisha Wiggin-Fausnaugh, Operation Manager
Beginning May 1st, CO-OP Shared Branch changed the questions that are asked by shoppers to more accurately gauge how well tellers/MSRs are complying to the rules. The new shop includes 7 questions worth 10 points each and one worth 30 points, for a total possible score of 100 points.
This month, we launched a series of four short articles on debunking Cloud myths for credit unions. We've found that there is so much misinformation surrounding the Cloud, and we wanted to bring you the facts in a simply format which you don't need a great deal of IT knowledge to understand.
You might recall that last month we announced the launch of CU Works Compliance, and that the four ladies at COMPASS 4 CUs joined our team. We'd like to introduce them to you. Up first is Kristen Tatlock, Senior Compliance Manager and national compliance speaker and trainer. Kristen is one of the best in the business - she have over 28 years of credit union compliance experience! Let's learn more about her: