Hello and welcome to our first edition of The Juicy Stuff: An Interview Series with Our Board Members. Each month throughout 2019, I will be interviewing one of our board members and publishing it to our blog, right here. The interview is a mix of strategic questions as well as surprise questions to keep things entertaining.
We would like to share CEO portion of the results of our 2018 Client Satisfaction Survey. As we continue to grow and expand into new areas, receiving feedback on how we are doing is of the utmost importance. Throughout the month of November, we asked credit union CEOs to rate our company and services in areas like value, satisfaction, and the ever-critical NPS score. Read on to see the results.
We are excited to share that our client Reliant FCU has opened a new shared branch in a previously unserved region. Reliant FCU, who came aboard the shared branch network in the Spring of 2018, recently opened a location in Cody, WY, which previously had no shared branches within hundreds of miles. A shared branch in Cody is certainly a welcome and much needed addition to the shared branch network, as it is a central tourist hub for Yellowstone National Park.
Just announced! Circle May 15th, 2019 on your calendar for our 2019 Symposium and Annual meeting! This year's theme is THE FUTURE OF CREDIT UNIONS, and includes presentations from top speakers in the credit union arena.
Frank Diekmann, Founder and Cooperator-in Chief of the wildly popular CUToday will be the event's Keynote Speaker. Additional speakers will be announced in the coming months.