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Today we are featuring an article from our partner in our outsourced HR Service, CU Works HR. OnePoint HRO has written a stellar article on what types of questions to ask when interviewing. And since many of your college-age tellers will be headed back to school next month (or graduating), here are tips to get the most out of your interviews.
Having good employees can be one of the most critical ingredients for the success of your business. Finding and hiring those good employees is usually not easy. Along with having the necessary skills, you want employees that will contribute to the total success of the business. This usually means they must be personable and fit into the culture of your business. Often the only chance to assess how a person may fit into your business is during a job interview.
There are many federal and state laws regarding the hiring of employees. This article is not meant to be a guide to following those rules, but rather to provide some ideas you can use when you are interviewing perspective employees.
Remember that this interview process is important both to you and the perspective employee. Few people, either interviewers or interviewees, enjoy the process. Try to make the person comfortable and yet be sure to maintain a professional manner. You should also remember to let the person speak. They are "selling" themselves and you are the "buyer."
A good employee is someone that can do the job, will do the job and will add to the overall business environment. If you are knowledgeable about the job that is being filled, it should be relatively easy to answer the question of whether the person can do the job. The second two questions are usually a bit more difficult, and that is where the interaction in the interview is most telling.
Federal and state laws are meant to prevent any forms of discrimination and to protect the privacy of the person being interviewed. Therefore, you should not ask any questions that are age, religion, ethnicity or sexual preference related. You must also be very careful about asking questions relating to the person's family situation.
Evaluating the applicant's education
Evaluating the applicant's willingness and capability to do the job
Evaluating whether the applicant would fit in
Is there anything in your experience that I have not asked about that I should be aware of in evaluating you for this position?
Have any tips you's like to share about interviewing? Share them below.