credit union whitepapers

Whitepapers and Case Studies

Looking for in-depth research documents? We are currently expanding our library to include detailed studies on credit union issues and products. Take a look below to see what we currently have published.

avoid accounting mistakes 2020 whitepaperHow Credit Unions Can Avoid Accounting Mistakes in 2020

Product: Accounting Services

In This Whitepaper:
Lackluster accounting can be the downfall of a credit union. Our outsourced accounting pros share 6 ideas on what your credit union should do in 2020, including:
1. Reconciling transactions daily
2. Providing thorough training
3. Putting a stop to your team netting together numbers?

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new compliance officer whitepaper10 Tips for New Compliance Officers

Product: Compliance Services

In This Whitepaper:
Every seasoned Compliance Officer was new once, and we wanted to create a resource that would help all those new to the compliance world (and those who would like a refresher, too). Topics include:
1. Building a network
2. Documentation
3. Audits & Exams

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Compliance refresher whitepaper6 Long-Standing Compliance Issues You May Want to Revisit

Product: Compliance Services

In This Whitepaper:
We address six compliance issues credit unions may not have given thought to in a while - and discusses why you should pay attention to them today, including:
1. Adverse Action
2. Military Lending
3. Overdraft & Courtesy Pay
4. Reg E Error Resolution

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small cus whitepaper9 Industry Trends that Make Accounting Difficult for Small Credit Unions

Product: Accounting Services

In This Whitepaper:
Small credit unions face unique challenges compared to their larger counterparts, mostly due to a lack of resources. Over the past five years, we’ve consulted with a wide swath of credit unions and found insightful trends in the <$100M asset range. Topics include:
1. The current challenges of low unemployment and high cost-of-living
2. Limited budget for hiring and salaries for qualified staff
3. The pitfalls of wearing too many hats and informal training
4. How outsourcing can alleviate pain points

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compliance case studyBefore You Hire Another Compliance Officer, Consider Outsourcing First

Product: Compliance Services
Client: Christian Community CU, $654M, San Dimas, CA

In This Case Study:
Salary and benefits continue to be a significant operational cost to credit unions. At a time when most are taking a hard look at increasing operational efficiencies, an alternative to hiring additional compliance staff should be top-of-mind. Learn how this credit union benefited from outsourcing one of their vacant compliance positions and how they:
1. Reduced staffing costs by 78%
2. Reallocate the costs saved on salary and benefits to improve other areas of their organization
3. Provided a wider spectrum of knowledge and interpretation than one single specialist could

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compliance case study10 Things You Can Do Today to Get Your Credit Union Compliant

Product: Compliance Services

In This Whitepaper:
It’s really not a secret: nobody actually enjoys dealing with credit union compliance. If you’d rather be prepared instead of totally caught off guard, follow these 10 steps to get your credit union compliant today. Topics include:
1. Become a student of compliance
2. Create a budget
3. Know the major rules of advertising
and much more...

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compliance case studyNo Such Thing As Too Efficient

Product: Accounting Services
Client: Fitzsimons CU, $182M, Aurora, CO

In This Case Study:
Can you imagine reducing your daily processing time by 11 hours per month? Or streamlining processing by up to 85%? This case study explores how one credit union increased efficiency and reduced errors by outsourcing their accounting. The issues, resolutions, and benefits discussed in this case study include:
1. Daily Processing Time Reduced by 11 hours a month
2. Reduced ACH Origination Time by 82%
3. Reduced Adjustment Losses

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compliance case studyA Faster Horse: A Study on What Credit Unions Want from Their Compliance Provider

Product: Compliance Services
Clients: Interior FCU, $203M, Washington, DC
Evergreen CU, $289M, Portland, ME

In This Case Study:
We dive into the concerns two different credit unions have with outsourced compliance providers, and how we approach these common pain points differently. Topics include:
1. Flexible and clear service options - no one size fits all 
2. High level of  intimacy and knowledge of the workings of the specific client
3. Actually clarify answers, cite specific wording and work with clients to write procedures

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compliance case study10 Strategies to Improve Your Credit Union Accounting Department's Operations

Product: Accounting Services

In this Whitepaper:
1. Think "More is Less"
2. Tidy up and streamline your department
3. Take precautions whenever possible

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